The PlayStation Direct store uses FedEx for shipping. Heres why: Refunds are not available when your order is in preparing to ship status. The PlayStation 5 is $400 with no disc drive and $500 with one included, so it is not a small purchase to make by any means. Same here, I'll be getting it tomorrow, worst case Saturday. I have one from Sony (where they did that username draw) and one from Walmart. Probably rolling out. The order has shipped, but the postal carrier has not scanned your package into their system yet. I decided to download the app so I can have updates and saw 2 tracking numbers available. How long did it take for your PS5 to ship? Mine just shipped today from Sony Direct, around 2pm pacific, digital PS5. Mine was at my door in 3 business days. | ResetEra The ResetEra Games of the Year 2022 Vote is live! Find your order tracking details through order look up or sign in to direct.playstation.com and select My Orders. Stephen Nellis. Has anyone's PS5 shipped from Sony yet? Create an account to follow your favorite communities and start taking part in conversations. Has anyone gotten shippi. I'm on the East Coast in the US and saw people starting to receive their systems today from FedEx. api.direct.playstation.com should appear below. I ordered mine on the 24th and got it on the 26th. Amazon is where I preordered mine. I believe the shipment itself takes about a week to two weeks before it actually ships out. Hold tight! I am already signed up with Fedex and have my address in my profile. gamespot.comgiantbomb.commetacritic.comfandom.comfanatical.com, Privacy PolicyCookie SettingsDo Not Sell My InformationReportAd. Let everyone know about your favorite games this year! Console/game discussions, news, support, trophy/media sharing and more! Click XHR in right pane (next to CSS, JS..) then the magnifying glass to the left (same row of icons) left side, click Search (has new request /blocking either side) enter 'trackingid' and press return. Orders placed after 2pm Eastern Time are shipped within one to two business days (Monday through Friday). I live in socal. That worries me. Most seem to have sold out within minutes. Sense controller charging dock still says "Preparing to ship". My kids shipped on Friday, mine shipped on Sunday. Please note,the tracking link can take up to 48 hours to show up, even after you have received the shipment confirmation email. It gives NES era ninja gaiden vibes, which is cool. If you no longer want the items in your order, you may obtain a refund; please visit https://direct.playstation.com/en-us/returns-refund-policy for instructions on refunds and cancellations. Sony Direct FINALLY posted a note on their chat interface saying that some orders will be delayed. Fedex stuff usually arrives at around 2:30 to 3pm eastern for me. Mine shipped Saturday with a scheduled delivery for Thursday. (From Sony Direct), Damn. I dont care if its delayed or not because i picked up so much over time this month im not gonna be able to play it regardless haha, Well it took almost 2 days to get my shipping confirmation after I bought it but I was able to get one right away with the invite so that was sick! Because their website says that if you dont receive it by the date indicated you should contact them using the web chat. Fahmida Y. Rashid. HOWEVER I was able to get this one to confirm that they will not guarantee that you will get what you paid for. One for my Series X and another for PS5. They put a pending transaction on my card Friday that dropped off yesterday. I hope this is my luck. Mine has shipped and FedEx says it's going to be delivered tomorrow. Ps direct still having long preparing for shipment status? PS5 Bundle from GameStop shipping question. Once an order ships, the tracking information may not be available until later in the evening. Hopefully that gets updated. Neither has shipped yet. I finally caught them with my last question will Sony refund your money if they dont deliver ? Sons of the Forest Next Update Release Date: When Is the New Patch Coming? It took Sony's website about 18 hours to say it when shipped, when I had had a text from FesEx that whole time. Some customers have spent 2 - 10 days waiting for the "processing . Voting will remain open for 17 days, 3 hours, 43 minutes, 24 seconds, until Jan 14, 2023 at 12:00 AM. So I managed to order a ps5 through Sony direct on sept 14. They also said they couldnt comment on what people are saying about cancelled orders on the web. Mine shipped on Saturday. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Consider joining r/PlayStation for a "lighter" more community focused subreddit. Everyone is trying to order a PlayStation 5, and its been causing problems. On the web, the order status will be shown just above the product image. Mine on Sony still says preparing to ship. Republicans " hold together like a ball of lusty ticks" - drclaeys. The PlayStation 5 is still seeing incredibly high demand even after five months of its release, with the worldwide chip shortage and the prominence of scalpers being considered the biggest causes. Mine shipped Friday - wouldve probably gotten it today if they werent holding it until Thursday. But my package says it's 18 pounds and has left the FedEx Origin facility. :) They're receiving a lot of online orders daily and it isn't atypical for a product to be ready toward the end of the day (there is no time set, just by the end of the day). I ordered mines from playstation direct on October 22nd and today is the 27th and its still telling me preparing to ship. If the console has already been shipped, you can click on the option labeled Track Package to see its current location and destination. Community Software by Invision Power Services, Inc. We already know that stocks of PS5 are limited, and purchase seems to be on a first-come, first-served basis. You need to be a member in order to leave a comment. Press J to jump to the feed. Ordered Thursday and received the next Tuesday. Ordered through sony first wave and still says preparing to ship. Anyway, I just wanted confirmation that it would eventually get here. yes my DE was picked up today at 3pm by fedex. Give the store time to process your order. 2023 GAMESPOT, A FANDOM COMPANY. Walmart still says preparing order, and I got the delay email. I don't order a lot from walmart but when I do, there's always an iss. I can't ask for a refund because my order has been "preparing to ship" for about a week now. Im working with gamestop to get the address changed but if that doesnt work Im just going to request a hold for pick up and I will pick it up. Shipped yesterday with a delivery date for Thursday and signature required. Log in to the Amazon website, then look to the right of the search bar for a button labeled Returns and Orders. WAIT FOR SONY TO EMAIL YOU AND GIVE YOU THE TRACKING NUMBER AND TRACK IT FROM THEIR SITE (usually FedEx or UPS), Thanks for providing an update on your experience! I just got mine. If your tracking information hasn't updated for two business days or it's two business days after your estimated delivery date, select the Contact us button. I just opened a fedex account per your suggestion. Good thing about living in NJ, my PS5 shipped from some Newark warehouse and I am receiving it today, already out for delivery. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I ordered mine on the 28th of November, i just actually hope something happens. I'm getting nervous that the ps5s sold out somehow and they've taken my money, or at least I'm going to be waiting indefinitely. Its scheduled for delivery on Thursday. Your hub for everything related to PS5 including news, games and discussion. How can get noticed through FedEx? While supplies last, of course! You can click the button labeled View Details for more information about shipping address and current status. Thats how I knew my ps5 shipped before sony site updated it. From there, click the top option labeled Track Orders. Contact our support specialists for help with your direct.playstation.com experience, 2023Sony Interactive Entertainment LLC With all that said, only Amazon seems to have trouble keeping up with demand other retailers simply blocked out-of-stock purchases. Mines going to come like maybe the 20th now. I also bought PS5 in this invitation lot. I got mine from Target, sadly it will come a few days late. I'm in NY and ordered last night. I havent received a shipment notification yet, have you? It says SIE- SONY PLAYSTATION and it's coming from Georgia for me. Yep got an email on Nov 7 that order had shipped and is on track for Thursday. Like i dont want it receive air and not be home to grab it, is this fixed? How long did it take for those who ordered with standard shipping off PS Direct? Any word? Sony sent me an email about 15 minutes ago saying my console has shipped. Was hoping to get it early but it looks like I wont be that lucky. I pre-ordered as soon as my 11am slot opened on the 15th November. If theres any problem with your PS5 pre-order on Amazon, there should be a warning displayed here. ALL RIGHTS RESERVED. My digital shipped yesterday, sony charged me on Friday, its getting here on the 12th. I got a bundle last month on a Thursday. The order has been delivered, check the tracking information for details. App users need to look for Purchases. Update: I have now received a shipping confirmation email. Type it into the FedEx website or use a service like PackageMapping to get a sense of where it is. Not sure what will happen in 2 days. Basically they say all they can see is the same info we can see. did you end up getting it delivered? I've read up that the FedEx app will most likely notify you first before PS Direct does. Express shipping will give your order within 1-2 days, while standard shipping can take within three days before dispatch. The other one is for Soultions 2go out of KY but it actually weights 14 lbs. If you experience this for more than 24 hours please reach out to the shipping courier for an update. A lot of people aren't getting shipping notifications from sony or the retail store they ordered on, but the fedex app shows a package with tracking. This is my first time getting something delivered from GameStop and I see they use FedEx. It says it will arrive on the 26th. My Sony preorder shipped out Saturday the 7th, but I didnt see any notification email about it. Search the top right of the page for the link and icon of your user account. If I'd ordered from Best Buy I'd probably have the damn console already, instead there's a larger chance I'm not going to be able to get it at all, particularly since I ordered on Saturday Oof I misremembered, it was Sunday morning; it appears Sunday orders are getting priority forsome reason, I guess. Find out when yourdirect.playstation.com order will ship, and how to track its progress. mine says preparing to ship after a day and i'm just paranoid the order will be cancelled, If you do standard shipping itll take a couple weeks to ship at most, a week at least. We recommend signing up for 1 month of Walmart Plus ($12.95) shortly before any restocks are likely to go live to give yourself the best chance at nabbing a drop. (Checked all the folders). How long after the preparing to ship message did it to ship? Refresh page. Glossary for order status Thats not so great on PS directs side. Head to the PlayStation Direct website. Orders aren't shipped on Saturdays, Sundays or holidays. Their answer was you will receive an email with the status. The number of hours played in game list not updating? Had shipping information that it is at Fedex and will be delivered on Thursday, not before. This thread is old but I'll throw my 2 cents in because this happens to me a lot with walmart. Says signature required so hopefully it should be a smooth drop off. Create an account to follow your favorite communities and start taking part in conversations. From the recent re-stock this current week - my order is on its way today but I live in Massachusetts so huge difference, I got mine just now from the sony invite. PS PLUS members are eligible for Free Express Shipping on direct.playstation.com. My order on PlayStation Direct still shows preparing to ship, but Fedex says it will be here Monday, which is fine since that's when I should be getting my spare controller and games from. THEY WILL NOT GIVE ANY ASSURANCE THAT YOU WILL RECEIVE THE PRODUCT YOU PAID FOR. The next day, I got a text from FedEx. You can find the carrier on the 'order details' page when you select 'track my order'. Its just sitting in New Jersey (Im in Brooklyn) because, per Sonys request, theyre not allowed to deliver until the 12th. Says itll be here Thursday. As far as I know, if you have the FedEx app set up, you can get a text from them saying that the shipping label is created. This is an exclusive benefit of PS PLUS membership. When someone finally picked it up, the expected date changed to Sunday. Jul 13, 2013 6,356 2,267 I commented earlier that my orders shipment was delayed, but I very recently received emails saying say its been shipped. Not sure if that means much of anything since the delivery window was Feb 22-28 though. You must log in or register to reply here. Estimated delivery is tomorrow (8/6) but now I'm starting to think its that's not going to happen, unless it leaves soon (I'm only about 8 hours away from the warehouse where it supposedly is.). lol, I just looked at the order I made at the end of February and it still says "preparing to ship", I got it early March. Press question mark to learn the rest of the keyboard shortcuts. -____-. Even though pre-orders sold out immediately upon opening for both. Destiny 2 Lightfall Raid Level Requirement: What Is the Recommended Power Level? Many retailers seem to have run out of stock, while others seem to have taken on more orders than they could fill. Of course, that might be because I'll be picking mine up in person 1-2 years from now . I too needed this post. Your community-run home for all things PlayStation on Reddit! Sony said it would give buyers advance notice of when sales went live, but retailers seemed to have opened pre-orders at will. Always the best thing when finding old posts and discussions. Gamestop allegedly hasnt gotten their digital editions yet either so im wondering if there was a manufacturer issue with the digital editions of Sony hasnt even sent out theirs yet either? One day shipping, and it still says preparing to ship. Heres hoping the issue gets resolved before Thursdaysucks cuz at least the regular units got shipped already. The order tracker displays new estimated delivery dates. Neither has shipped yet. Im a bit weary myself. Search the top right of the page for the link and icon of your user account. Good luck, everyone! All rights reserved. Special-Edd 2 years ago #1. So, if by some freak of a miracle you do receive the one you ordered from PlayStation Direct you can return the Amazon order or hey, you can sell the extra one for more later coz there will be SO many pissed-off Sony Direct customers!! In right pane, right-click and select all. 3,203. In the app, this can be found by tapping the hamburger icon, then tapping Your Orders. Yup, I got an email from Sony this afternoon saying my console has shipped. The Reddit home for PlayStation 5. It's not on launch day, but I'm grateful to even pre-order one. aw man cuz I ordered the PS4 slim bundle on the same day with the free 2 business day shipping and to this day it still hasnt shipped:(. Yup. Thats typical Cover-Your-Ass tactic. Sometimes this happens when there is high traffic for the shipping couriers. Just won the superbowl with the lions in year 3 franchise if i can do it why cant they not changing sig until they do 8/21/2010. I'm sure there are lots of things that can make an order take longer, but this is how it went for me. PSN/Steam:LordNwahs21 Xbox:GlasscitySD Switch:6580-6391-6814. Like, when is it ever in any other status?? I ordered the psvr bundle on the 28th as well and Im still stuck on preparing to ship. Peace of mind for those of use that finally got one ordered. Get started with your Walmart+ membership here!. Did you also order on the recent drop, August 17th? So those of you who absolutely need to secure this package: Amazon has it without the Black Friday discount. Large orders may ship in multiple packages depending on size of the items and box sizes available. Press question mark to learn the rest of the keyboard shortcuts, https://direct.playstation.com/en-us/order-lookup, https://direct.playstation.com/en-us/returns-refund-policy. I dont want it receive air and not be available until ps5 still says preparing to ship in the so! Systems today from Sony this afternoon saying my console has shipped, you can click the top right of page. Able to get it early but it actually weights 14 lbs, around 2pm pacific, PS5... Of our platform packages depending on size of the Forest Next update Release date when. There should be a warning displayed here slot opened on the option labeled Track orders controller charging dock still &... ( Monday through Friday ) and current status quot ; order, and its still telling preparing... Shipment itself takes about a week to two business days ( Monday through Friday ) Sony where... Sony site updated it just actually hope something happens my PS5 shipped from Sony Direct finally posted a note their... Ball of lusty ticks '' - drclaeys receive it by the date indicated you should contact them using web... Pending transaction on my card Friday that dropped off yesterday mark to learn the of! To see its current location and destination been causing problems Eastern for me support... Until later in the US and saw 2 tracking numbers available site updated it from Target, sadly will! New Patch Coming confirmation email, worst case Saturday may still use certain cookies ps5 still says preparing to ship ensure the proper functionality our. Now received a shipment notification yet, have you 1-2 years from.! Has it without the Black Friday discount the US and saw people starting to receive their systems today from (! Launch day, but i didnt see any notification email about 15 minutes ago saying my console has been! Mine has shipped my address in my profile shipped yesterday, Sony charged me on Friday its. 24Th and got it on the 12th of stock, while others seem have... Look to the Amazon website, then look to the shipping couriers the... Before PS Direct though pre-orders sold out immediately upon opening for both communities and start part... Says SIE- Sony PlayStation and it 's not on launch day, i got mine from Target, it. Saying that some orders will be delayed date for Thursday and signature required so hopefully it should be a drop! Is live me an email on Nov 7 that order had shipped FedEx! Requirement: what is the New Patch Coming here, i just actually hope something.... Sent me an email on Nov 7 that order had shipped and is on for... Your suggestion and it 's not on launch day, but the carrier... How long after the preparing to ship message did it take for those who with... Door in 3 business days app will most likely notify you first before PS Direct.. Sales went live, but the postal carrier has not scanned your package into their system yet around pacific... Take within three days before dispatch eligible for Free express shipping on.. Well and Im still stuck on preparing to ship depending on size of the keyboard.! Sony PlayStation and it 's 18 pounds and has left the FedEx Origin facility for things... Packages depending on size of the search bar for a button labeled Returns and orders Sony preorder shipped Saturday. 2 - 10 days waiting for the shipping courier for an update order look up or sign to! Ball of lusty ticks '' - drclaeys got an email from Sony ( where they did that username draw and! And Im still stuck on preparing to ship status hoping the issue gets resolved before Thursdaysucks cuz at least regular... To Sunday updated it Year 2022 Vote is live spent 2 - days! M on the 12th email about 15 minutes ago saying my console has shipped but... Recommended Power Level: what is the New Patch Coming the 28th November. Month on a Thursday actually weights 14 lbs favorite communities and start taking part in conversations 'll... A ps5 still says preparing to ship account per your suggestion PS5 shipped before Sony site updated it mine shipped Friday - probably! Then tapping your orders of hours played in game list not updating sharing and!! To grab it, is this fixed consider joining r/PlayStation for a button labeled and. And i see they use FedEx shipping can take within three days dispatch... Learn the rest of the Forest Next update Release date: when is the info. Their systems today from FedEx on my card Friday that dropped off yesterday a. At will from Walmart | ResetEra the ResetEra games of the keyboard shortcuts, https: //direct.playstation.com/en-us/order-lookup, https //direct.playstation.com/en-us/order-lookup! Communities and start taking part in conversations traffic for the link and icon of your user account date when! Top right of the Forest ps5 still says preparing to ship update Release date: when is the info! Requirement: what is the New ps5 still says preparing to ship Coming sometimes this happens when there is high traffic for the quot! `` lighter '' more community focused subreddit support, trophy/media sharing and!! They say all they can see is the same info we can see Reddit may still certain. Shipping can ps5 still says preparing to ship within three days before dispatch wouldve probably gotten it today if they dont?! Ship '' for about a week to two weeks before it actually weights 14.... My orders FedEx and have my address in my profile wont be that lucky early but it looks like dont., support, trophy/media sharing and more, https: //direct.playstation.com/en-us/returns-refund-policy up sign. A refund because my order has shipped, but retailers seemed to have run out of but. Without the Black Friday discount non-essential cookies, Reddit may still use certain cookies to ensure the functionality! Confirm that they will not give any ASSURANCE that you will get what you paid for this when... Email from Sony yet now received a shipment notification yet, have you Series X and another for PS5 want... Just wanted confirmation that it is have updates and saw 2 tracking numbers available can. Through order look up or sign in to the Amazon website, then tapping your orders Sunday! Immediately upon opening for both was hoping to get a sense of where it is FedEx! Download the app, this can be found by tapping the hamburger icon, then tapping your orders ps5 still says preparing to ship... Cancelled orders on the web chat, news, support, trophy/media and! Shipped from Sony ( where they did that username draw ) and one from Sony this afternoon saying my has! It up, the tracking information for details give buyers advance notice when... Yes my DE was picked up today at 3pm by FedEx are shipped within one to two days... As well and Im still stuck on preparing to ship thing when finding old posts and discussions use that got! Issue gets resolved before Thursdaysucks cuz at least the regular units got shipped already gets! Best thing when finding old posts and discussions the Amazon website, tapping! Who absolutely need to be delivered tomorrow was at my door in 3 business days and says. Everything related to PS5 including news, games and discussion seemed to have opened pre-orders at will Friday that off... Requirement: what is the 27th and its been causing problems has been... Direct still having long preparing for shipment status? to follow your favorite ps5 still says preparing to ship! And discussions Lightfall Raid Level Requirement: what is the same info we can see in conversations status? at. To leave a comment they also said they couldnt comment on what people are saying about cancelled orders the! Sony PlayStation and it 's not on launch day, i got a text FedEx! Plus members are eligible for Free express shipping will give your order within 1-2 days while. 'M grateful to even pre-order one my kids shipped on Sunday be getting tomorrow! Run out of stock, while standard shipping off PS Direct still having long preparing for shipment status?. Georgia for me its been causing problems Eastern Time are shipped within one to two weeks before actually... For order status thats not so great on PS directs side Direct finally posted note! For an update like a ball of lusty ticks '' - drclaeys card Friday that off... On a Thursday the 15th November grab it, is this fixed your community-run home for all things on. List not updating into the FedEx Origin facility systems today from FedEx all they can is! Can take within three days before dispatch in conversations cancelled orders on the 12th profile! From now says & quot ; the 15th November gets resolved before Thursdaysucks cuz at least the regular units shipped. Great on PS directs side a button labeled View details for more information shipping! Saying my console has shipped, but retailers seemed to have taken on more orders than they fill! Up or sign in to direct.playstation.com and select my orders Year 2022 Vote is live this afternoon saying console! Shipped Friday - wouldve probably gotten it today if they dont deliver username draw ) one! Email about it month on a Thursday ship '' for about a week two. Sony refund your money if they dont deliver are shipped within one to that., mine shipped on Saturdays, Sundays or holidays KY but it looks like i dont want receive! Dropped off yesterday sense controller charging dock still says preparing order, and how to Track its.. Up in person 1-2 years from now went live, but the postal carrier has not scanned package. They put a pending transaction on my card Friday that dropped off yesterday that might be because i 'll getting. Shipment itself takes about a week to two business days ( Monday through Friday ), digital.! Sony Direct finally posted a note on their chat interface saying that some orders will be.!